At Hyaa.in, we want you to be happy with your purchase. If you receive a product that is eligible for exchange, you may request an exchange within 7 days of receiving the order, subject to the conditions below.
Exchange Eligibility
To be eligible for an exchange:
- The product must be unused and unwashed.
- All original tags and labels must remain attached.
- Please return the product in its original packaging.
- The product must be in its original condition and free from any damage, stains, or signs of use.
- Exchange requests must be made within 7 days of delivery.
Exchange Process
To request an exchange, please contact us through our Contact Us page within 7 days of receiving your order. Please provide your order details and the reason for the exchange.
Once the request is reviewed and approved, we will provide further instructions for the exchange process.
No Monetary Refunds
Hyaa.in does not provide monetary refunds for returned products. Eligible returns are handled through exchange only, subject to product availability and the conditions mentioned above.
Non-Eligible Products
Products that are used, washed, damaged, altered, missing original tags, or not returned in their original packaging may not be eligible for exchange.
Product Availability
Exchange requests are subject to the availability of the requested product or size. If the requested replacement is unavailable, we will communicate the available options.
Contact Us
For exchange-related questions or requests, please contact us through our Contact Us page.
We reserve the right to review exchange requests and determine eligibility based on this policy.